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Private & Confidential Chief Executive Officer (CEO) Naumi Hotel Group Singapore (with extensive travel regionally) Overview: As the Chief Executive Officer (CEO) of Naumi Hotel Group, you will lead the organization in its strategic direction, overseeing all aspects of the company's operations, with a primary focus on driving profitability and performance across our hotels located throughout the Asia Pacific region. The ideal candidate will possess a strong background in hospitality management, with a proven track record of streamlining operations, standardizing procedures, and implementing initiatives to enhance financial performance and guest satisfaction. Responsibilities: Strategic Leadership:
- Develop and execute the company's strategic plan in alignment with the Directors' vision and objectives. - Identify new market opportunities and expansion strategies to drive growth and maximize revenue potential.
Operational Excellence:
- Oversee the day-to-day operations of all boutique hotels within the company's portfolio, ensuring consistent delivery of high-quality services and experiences.
- Implement standardized operating procedures and best practices to optimize efficiency and productivity across all hotels.
- Foster a culture of continuous improvement and innovation to enhance guest satisfaction and loyalty. Financial Management:
- Develop and manage the company's annual budget, ensuring alignment with strategic objectives and financial targets.
- Implement cost-control measures and revenue optimization strategies to improve profitability and drive financial performance.
- Monitor key performance indicators (KPIs) and financial metrics to track the company's performance and identify areas for improvement.
Financial Planning and Budgeting:
- Develop comprehensive financial plans and budgets for each boutique hotel within the company's portfolio, taking into account revenue projections, operating expenses, capital investments, and other financial considerations.
- Conduct detailed financial analysis and forecasting to identify trends, opportunities, and risks that may impact the company's financial performance.
- Implement robust financial controls and monitoring systems to ensure adherence to budgetary guidelines and maximize profitability.
- Utilize financial data and analytics to drive strategic decision-making and resource allocation across all aspects of the business.
- Collaborate with the executive team and hotel managers to establish financial targets and performance metrics, providing regular updates and insights to track progress and identify areas for improvement.
Driving Efficiency and Profitability: - Identify opportunities to streamline operations, optimize resources, and reduce costs without compromising
service quality or guest satisfaction. - Implement standardized processes and procedures to enhance operational efficiency and productivity across
all hotels, leveraging technology and automation where applicable. - Negotiate favourable vendor contracts and procurement agreements to achieve cost savings and improve
profit margins. - Monitor key performance indicators (KPIs) related to revenue generation, expense management, and
profitability, implementing corrective actions as needed to achieve financial targets. - Foster a culture of cost-consciousness and continuous improvement, empowering employees at all levels to
contribute ideas and initiatives to drive efficiency and profitability. Leadership and Team Development:
- Provide strong leadership and guidance to the executive team and hotel managers, fostering a collaborative and high-performance culture.
- Recruit, train, and mentor top talent within the organization, ensuring a skilled and motivated workforce. - Promote diversity, equity, and inclusion initiatives to create a positive and inclusive work environment.
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Private & Confidential Brand Management and Marketing:
- Oversee brand positioning and marketing strategies to enhance brand awareness and drive customer acquisition.
- Develop partnerships and collaborations to expand the company's reach and attract new customer segments. - Maintain brand integrity and ensure consistency in messaging and guest experiences across all hotels.
Stakeholder Relations:
- Build and maintain strong relationships with stakeholders, including investors, board members, hotel owners, and industry partners.
- Represent the company at industry events, conferences, and forums to enhance visibility and network with key influencers.
Managing New Hotel Additions:
- Lead the expansion and integration of new boutique hotels into the company's existing portfolio, overseeing all aspects of the acquisition process from due diligence to post-acquisition integration.
- Develop comprehensive business plans and financial models to evaluate the feasibility and profitability of new hotel projects, conducting market research, competitive analysis, and risk assessments.
- Collaborate with internal teams and external stakeholders, including hotel owners, investors, developers, and legal advisors, to negotiate and finalize acquisition agreements and contracts.
- Develop and execute transition plans to ensure a smooth and successful integration of new hotels into the company's operations, coordinating efforts across departments to achieve synergy and maximize value creation.
- Implement standardized operating procedures, brand standards, and quality controls to maintain consistency and uphold the company's reputation across all hotels within the portfolio.
- Provide ongoing support and guidance to hotel managers and staff during the transition period, facilitating training, resources, and support as needed to drive operational excellence and financial performance.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred.
- Proven experience (minimum 10 years) in senior executive roles within the hospitality industry, with a focus on hotel operations and management.
- Strong financial acumen and experience in budgeting, forecasting, and financial analysis. - Excellent leadership and communication skills, with the ability to inspire and motivate teams at all levels. - Strategic thinker with a track record of driving business growth and achieving measurable results. - Experience working in the Asia Pacific region and familiarity with local market dynamics and cultural
nuances. - Entrepreneurial mindset with a passion for innovation and continuous improvement. - Fluency in English; proficiency in additional languages is a plus. - Willingness to travel extensively within the Asia Pacific region.