Tuan Sing Holdings Limited – Group Human Resources Confidential – JD’s are guidelines and is subject to change from time to time.
(Guidelines are highlighted in light blue & examples in dark blue. Both to be removed by user when completing the template)
Position Title VP Hospitality Business Title VP Hospitality
Organisation Tuan Sing Holdings Limited BU/SU Hospitality
Reporting to CEO Department Hospitality
People Manager (Yes or No)
Yes No of Direct Reportees
5
Organisation Chart
Overall Role Purpose
Evaluates hotel performance and market expansion, Hospitality new benchmarking and brand development strategy. The Manager engages key internal stakeholders to support cross-functional collaboration for business development activities and performs data analysis on brand development, partnerships, hospitality data research, benchmarking and evaluation. This individual is independent and insightful, shows strong business acumen and is able to source for growth opportunities. Being aware of market trends, industry events, competitor actions and client needs enables the manager to support the proactive pursuit of growth opportunities.
Overall Role Scope
Financial Non-Financial Yes
Yes
Tuan Sing Holdings Limited – Group Human Resources Confidential – JD’s are guidelines and is subject to change from time to time.
Area of Responsibilities Main activities performed
End results / Output
Deals sourcing
Research and Market analysis (Hotels and Service Apartments)
Evaluate feasibility studies including site inspection, competitors , market trends perform financial modelling analysis, evaluation, due diligence, negotiation, deal structuring and presentation to management and Board for approval.
Establish hotel operators contacts
Real Estate (Hotel) acquisitions.
Performance review of Hotels ,
Review Hotel performance, operating cost, capex & OSE requirement, liabilities and profitability . Ensuring Hotel Operator communication and abides to approval process of matters to asset performance.
Ensuring Hotel continue to abide HMA and local governance whilst maintaining a high standard of reputation management.
Market intelligence and monthly performance
Relationship building with potential Hotel Operators (Direct or Franchise Model)
Attend networking sessions and meetings with hotel operators, Agents, Consultants for potential business opportunities.
Real estate (Hotel) acquisitions with joint venture partners and Hotel Operators
Branding Development (to create in-house Hotel Brand)
Work with Branding Consultant at design development stage on concept plan, project costing, development schedule.
Brand Development Approvals
Asset Enhancement Initiative (AEI)
Work with Project, Marketing and Property Management teams to identify opportunities in existing hotel assets and implementation of AEI.
Improve asset value
Mentor and direct team member
Train, coach and guide junior Hospitality analyst team members on Hospitality brand functions.
Effective work processes for the Hospitality department
Tuan Sing Holdings Limited – Group Human Resources Confidential – JD’s are guidelines and is subject to change from time to time.
Operating Network
External
(Communicating with)
Property Agents, Valuers, Government bodies (URA, HDB, BCA, LTA, SLA, STB), Bankers, Lawyers, Development Consultants – Architects, QS, MEP. Contractors Land and Building Owners, Fund manager, Private Equity
Internal
(Communicating with)
CEO, Senior VP, Project Department, Sales, Marketing and Leasing Department,
Property Maintenance Department, Finance Department, Overseas Office and Hotel
Operators
(Need to Influence)
Department staff
External (Need to Influence)
Property Agents Land and Building Owners, Fund Manager, Private Equity, Development Consultants – Architects, QS, MEP, etc
Competencies & Proficiency Requirements
(Standard competencies indicated. Please add if key and relevant to job)
(Not to be too many Limit to max top 10 competencies)
List of Competencies
Required Proficiency Levels - Indicate using Scale* : 0 to 3
0 (NOT APPLICABLE) 1 (BASIC) 2 (INTERMEDIARY) 3 (ADVANCED)
1. Communication 3 - Advanced
2. Interpersonal Sensitivity 3 - Advanced
3. Problem Solving & Decision Making
3 - Advanced
4. Results Orientation 3 - Advanced
5. Negotiation 3 - Advanced
VP Hospitality
Tuan Sing Holdings Limited – Group Human Resources Confidential – JD’s are guidelines and is subject to change from time to time.
6. Innovation 3 - Advanced
7. Commercial acumen 3 - Advanced
*Scale descriptors for reference BASIC – Able to perform over a range of standard assignments but requires assistance/ supervision with complex work INTERMEDIATE – Able to perform complex assignments independently and coach others in standard situations ADVANCED – Able to adapt and modify methodology/ approaches to manage highly complex situations and coach others to manage complexity
Education & Certifications
Graduate in Hospitality with minimum 10 years in leadership experience managing Hotels
Experience Minimum overall years of experience and relevant years of experience. Also indicate in what environment (e.g. complex matrix) from Industry (E.g. Logistics) and/or Domain (E.g. Warehousing).
At least 10 years in relevant within Hospitality Industry (operations)
List of preferred Knowledge, skills and abilities
Defines the set of knowledge and skills required to achieve the roles and responsibilities of the job proficient in Microsoft office applications proficient in financial modelling resourceful, organized, independent and strong negotiator good business acumen good interpersonal and presentation skills good analytical and problem-solving skills Relevant roles with developer companies or property consultancy groups in
acquisition of investment hotel properties and development sites in targeted region. Real estate (Hotel) market, macro-economic trend, property valuation, development
and investment regulation and guidelines.
Any other Requirements
Define any other requirements (which is an advantage to have) Macro-economic trend, Hospitality valuation, development and investment regulation
and guidelines. Good knowledge of various commercial, retail, F&B, hotel as well as exposures to
overseas market. Positive, driven, analytical and sociable
Modified Date
Modified By
Commentary
(if any)